Our staff are friendly, reliable, and always happy to help with your queries. We employ a dedicated customer support team, so you can relax in the knowledge that you’ll always have a direct point of contact. Whatever your service plan, you’ll be allocated a regional customer care manager as well as office-based customer support. In this way, our company maintains a strong working relationship with all of our clients.

We are committed to ensuring that all of our customers’ standards and expectations are consistently met by our staff. It is due to this that our company has grown and continues to grow with a track record of excellence, reliability and trust established between us and our client base.

Our Customer Service:

  • Every client is assigned a customer support supervisor
  • Clients receive a monthly monitoring sheet to rate cleaning standards and customer support
  • Clients have the option of fortnightly, monthly or quarterly visits from their customer support supervisor
  • Our customer support team will contact each client by telephone or email on a weekly basis to check that they are happy with our service
  • MJM Cleaning & Maintenance is always available for the client

Here at MJM, we go the extra mile so you don’t have to. Call 029 2077 8202 or email admin@martynmaddengroup.co.uk to discuss your cleaning requirements and request a quotation for our services.
Customer service